St. Louis Park · Minneapolis · west metro
St. Louis Park appliance repair, done at your house
A warm refrigerator, a washer full of gray water, a dryer that spins without heat. Our technicians come to homes in St. Louis Park and nearby cities, pin the fault on a specific part by meter, and quote it in writing.
- $99 diagnostic, counted inside the repair price once you approve it
- One written price before a part comes off the truck
- Same-day windows held for warm refrigerators and freezers
- Meter firstEach fault is measured before anything is quoted
- Written priceOne figure on paper before work starts
- Same-day priorityWarm refrigerators and freezers get the first windows
- Home baseFrom St. Louis Park out to Wayzata and Plymouth
Six machines
Six machines our technicians repair in west metro homes
Our technicians work on six household machines and nothing else. Pick yours to see the faults we find most in west metro homes, from garage freezers to basement washers.
Refrigerator and Freezer RepairRefrigerators and freezers, including the second unit in the garage or basement. Warm fresh-food sections, frost on the back panel, a clicking compressor and water under the crisper drawers are the usual calls.
Washer RepairTop-load and front-load washers that hold water, refuse to spin, leak at the door boot or halt partway and flash a code. Many sit in basements beside a floor drain, which hides small leaks for weeks.
Dryer RepairGas and electric dryers that tumble without heat, need a second round to finish towels, squeal, thump or shut off early. We check the vent run along with the machine, since lint in the duct causes many of these.
Dishwasher RepairDishwashers that leave standing water, grit on the top rack or a white film on glasses. Hard well water scales the heating element and spray arms; soft city water can etch glass when detergent runs heavy.
Oven, Range and Cooktop RepairGas and electric ovens, ranges, wall ovens and cooktops, glass-top and induction included. Typical calls: a gas oven with no flame, a blistered bake element, a cooktop burner ticking away with no fire, a dead control.
Ice Maker RepairIce makers built into refrigerators, in the freezer or the door. No ice, hollow cubes, a jammed auger or water spilling into the bin usually trace back to the fill valve, the supply line or the mold heater.
In-home repair
In-home appliance repair, based in St. Louis Park
Most houses in St. Louis Park went up in the years after World War II: Cape Cods, ramblers and story-and-a-half homes on modest lots in Lenox, Westwood Hills, Texa-Tonka and Fern Hill. The kitchens have been remodeled more than once, but the laundry usually stayed in the basement, a few steps from the floor drain and the water softener. That layout shapes the repair. A washer that has dripped for a month may have soaked a rug nobody checks, and a technician carrying a drain pump down a narrow stair needs to know where the shutoff is. We also work in the newer condos around the West End and the apartments along Excelsior Boulevard, where stacked laundry and building rules change how a visit runs.
A short list of machines means a deep shelf of parts. The truck carries defrost heaters, evaporator fans, thermal fuses, dryer elements, igniters, bake elements, drain pumps, door boots and inlet valves, which is why most repairs end on the first visit. The diagnosis begins with a meter reading on the suspect part, not a hunch based on what the machine is doing, and the technician tells you, without jargon, what broke and what caused it. Next comes the written quote, one number. If you say go, the $99 diagnosis is already a piece of it, not an add-on. Pass, and $99 covers the visit while the machine stays as it was. When a part has to ship in, the return trip to fit it is not billed as a separate call.
How we work
A visit, start to finish
How a repair visit works, start to finish
- 1
Call or request
Phone us, or fill in the form: which machine, whose name is on it, and what it is up to. A text confirms a two-hour arrival window. A warming refrigerator jumps into any same-day gap on the board; other machines tend to be booked a day or a few out.
- 2
Meter, then price
The technician tests the suspect parts with a meter, explains the failure in everyday terms and hands over one written figure, the $99 diagnostic tucked into it. Approve it and work begins. Decline, and you are out the $99 and nothing else.
- 3
Repair and test
The truck usually holds the part, so it goes in today. A full cycle proves the fix, the work area gets cleaned, and a written warranty is printed on your invoice. Sometimes a board or a glass top must ship in; when it lands, we return and fit it with no added trip cost.
Where the truck goes
Twelve cities on our west metro routes
We are based in St. Louis Park and keep our routes on the west side of the Twin Cities. The cities below are the ones our technicians cover regularly, from the Minneapolis lakes out to Wayzata Bay.
- St. Louis ParkHome base. Post-war Cape Cods and ramblers from Westwood Hills to Lenox, condos near the West End, and hard well water that keeps softeners busy.
- MinneapolisThe southwest side and the lakes: Linden Hills, Kenwood, Armatage and Kingfield. Older bungalows with basement laundry down narrow stairs, on soft river water.
- EdinaCountry Club District, Morningside and the Highlands. Ramblers and split-levels next to rebuilt homes with built-in refrigerators and wall ovens, on hard water carrying iron.
- Golden ValleyMid-century houses on wooded, curving streets near Theodore Wirth Park and Sweeney Lake. Split-levels with lower-level laundry, on soft Minneapolis water.
- HopkinsMainstreet, Shady Oak Road and plenty of apartment buildings, which means stacked laundry and rental calls approved by text. Hard well water here too.
- MinnetonkaWooded lots off Minnetonka Boulevard and Highway 101, split-levels and walkouts with long dryer vent runs, and hard well water near Ridgedale and beyond.
- PlymouthBuilder homes from the 1980s onward around Medicine Lake and Vicksburg Lane, where laundry sits on the main or second floor above finished ceilings.
- RichfieldCompact late-1940s and 1950s homes along Penn and Lyndale, with small kitchens, basement laundries and city wells worth a softener check.
- RobbinsdaleHouses from the 1920s through the 1950s near West Broadway, Twin Lake and Crystal Lake, many with basement laundry and updated kitchens.
- CrystalMostly 1950s ramblers and story-and-a-halfs off Bass Lake Road and Douglas Drive, on soft Minneapolis water that rewards a lighter hand with detergent.
- New HopeRamblers and split-levels from the 1960s and 1970s near Winnetka Avenue and 42nd Avenue, sharing soft Minneapolis water with Crystal and Golden Valley.
- WayzataLake homes, older cottages and townhomes along Wayzata Bay and Ferndale Road, including seasonal places where a refrigerator or ice maker sits idle for weeks.
Parts we replace
Parts we keep on the truck
These are the parts behind most of the calls we get. Each page explains what the part does, how a technician proves it failed with a meter, and what usually made it fail in the first place.
- Defrost heaterRefrigerators & freezers
- Evaporator fan motorRefrigerators & freezers · Ice makers
- Water inlet valveIce makers · Washers · Dishwashers
- Drain pumpWashers · Dishwashers
- Door boot sealWashers
- Thermal fuseDryers
- Dryer heating elementDryers
- Drum rollers and beltDryers
- Oven igniterOvens, ranges & cooktops
- Bake elementOvens, ranges & cooktops
Minnesota houses
What Minnesota weather and water do to appliances
Appliances here work through two hard seasons. Winter is long: January nights fall below zero, snow sits on the ground from December into March, and the region averages roughly 50 inches of it a season. Machines in unheated garages and cold basements feel all of that, and dryer vents fight frost and drifts. Summer brings humid days in the 80s, some in the 90s, which make refrigerator cabinets sweat, compressors run long and front-load washers smell if the door stays shut. Thunderstorms cut the power and sometimes take a control board with it. Then there is the water. Minneapolis and the cities that buy its water run soft, while St. Louis Park and much of the western suburbs pump hard water, and each extreme wears on appliances in its own way.
Garage freezers in January
Park a spare refrigerator in an unheated garage and a below-zero night can thaw its freezer: the cabinet sensor reads the cold room, decides nothing is needed, and the compressor rests. We test the controls before suspecting the sealed system.
Buried vent hoods
When a drift covers the dryer hood or frost seals its flap, hot air has nowhere to go. Drying times stretch, the thermal fuse can open, and the duct through the rim joist fills with lint.
Hard water, soft water
Hard water crusts inlet-valve screens, ice-maker fill valves and dishwasher elements with scale. Soft Minneapolis water does the opposite, turning normal detergent doses into suds and etching glassware. A softener out of salt shows in the dishwasher first.
Questions
Questions before you book
What exactly does the $99 diagnostic pay for?
A technician at your house, meter tests on the likely parts and a plain account of what broke. If the repair goes ahead, those $99 ride inside the written figure, not on top of it. Skip the repair and you pay $99, full stop. We hold off on quoting by phone; a symptom described over a call can point to three different parts, and only the meter settles which one.
Which cities do you serve besides St. Louis Park?
Southwest Minneapolis around the lakes, Edina, Golden Valley, Hopkins, Minnetonka, Plymouth, Richfield, Robbinsdale, Crystal, New Hope and Wayzata. If your house sits just past one of those city lines, call and ask. We will tell you plainly whether we can offer a window or whether someone closer to you would get there sooner.
How fast can a technician get here?
Refrigerators and freezers that are warming up get scheduling priority, often the same afternoon. Laundry machines, dishwashers, ovens and ice makers tend to be seen within several days, many of them the next morning. Saturday appointments are available. A text confirms your two-hour window, so nobody is stuck at home all day waiting.
Do you repair microwaves, water heaters or furnaces?
No. We stick to six: refrigerators with their freezers and built-in ice makers, washers, dryers, dishwashers, and the oven family of ranges, wall ovens and cooktops. Furnaces, water heaters, softeners, microwaves, wine coolers, standalone ice machines, disposals and commercial gear fall outside that. If yours is outside the six, the person who answers will tell you, and nobody gets sent.
What brands will your technicians take on?
Speed Queen, Kenmore, KitchenAid, Bosch and LG, plus Whirlpool, Maytag, Amana, GE, Café, Frigidaire and Electrolux. That list takes in nearly every machine in the houses we visit. Samsung is on it for laundry machines, dishwashers and ranges. If your appliance is still under its maker’s warranty, we mention it before booking so that coverage gets used first.
Is an older washer or dryer worth repairing?
Often, yes. Plenty of older top-loaders and basic dryers run for years more after a pump, belt or valve is replaced. If the cabinet has rusted through, the tub bearings have failed, or the fix would come close to what a replacement costs, the technician tells you so once the diagnosis is done. Then the $99 is your only charge.
Do you handle rentals and condos?
Yes. Apartments in Hopkins, condos near the West End and duplexes around Uptown are regular stops for us. When the owner or property manager is away, the technician texts the written price to them and waits for approval before any work. The tenant only needs to let us in and show us the machine.
Book the $99 diagnostic
Every repair we write up already carries the $99 diagnostic inside its total, and when you would rather not fix the machine, the $99 is the only line on the invoice.